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Client Reviews

HERE ARE SOME CUSTOMER COMMENTS IN THEIR OWN WORDS:

CLOSET AND STORAGE SOLUTIONS WINDOW TREATMENTS

"Thank you once again, Gail, for your outstanding service. As a loyal client for over 25 years, you still continue to amaze me! You are not only an extremely professional businesswoman, but unsurpassed in your warm, courteous, and helpful manner. I have been 100% pleased with every window treatment and color suggestion you have made in the past - this now being the 4th house you and I have done together. Your service, price, congeniality, and responsiveness are top notch and I would highly recommend you to anyone!"
J. Zito, Penfield, NY

"After my first call, I felt and was treated like a preferred customer...like I had done business with you many times before! Gail answered all my questions thoroughly, even questions and general decorating tips which went beyond what she was selling. Workmanship was excellent, and installation was smooth, quick, and painless."
K. Trouskie, Churchville, NY

"This is the 4th home for us. Need we say more? We wouldn't call anyone else!!
G. Resch & K. Colegrove, Williamson, NY

"It's always a pleasure to work with Donna and Lynne. They are always willing to work things out with us. We are very pleased with the product. Mike did a fine job."
L. Martin, Churchville, NY

"It's always a true pleasure working with you, Gail. I do not shop...I always go directly and only to Gail. Alex was meticulous with the installation of the window treatments. He is a perfectionist."
L. Pasetto, Greece, NY

"Mike is Great! He answered all of our questions. Lynne is so very kind and professional. We loved working with her!"
J. & T. Hagy, Spencerport, NY

"Alex did a wonderful job as usual. The window treatments look beautiful and hang perfectly. You helped alot, Gail."
J. LaDue, Greece, NY

"We LOVE our blinds! Thanks for the great service and advice. Your suggestions on the type of window treatments that would work best with our home and design were right on. They are perfect and we love the ease of raising and lowering them. We truly appreciate your personal approach and the time you spent with us! Your installer was super also!  Thank you!"
P. & D. Clune, Victor, NY

"What a great experience it was dealing with Window Designs by Gail!  It was a breeze from the first moment to the final installation.  The blinds are even better than I expected and the way the micro blinds disappear when opened is magical!  Mike, the installer, was on time and did a perfect job.  Everyone was so easy to deal with.  By the time I finished building my home with all the work and hassles to get it done, it was a blessing to have the last thing done be so easy.  I highly recommend Window Designs by Gail.  Thanks!"
S. Mangano, Livonia, NY

"Gail, Thank you for an entirely pleasant experience! One I dreaded - became one I enjoyed and was virtually effortless! Mike is a great installer (he's also fixing my other shades). You are TOPS!!!"
W. Edgcomb, Fairport, NY

"It has been a pleasure working with the delightful, professional, and excellent staff at Window Designs by Gail. The attention to detail, very competitive pricing, outstanding quality and workmanship was wonderful."
C. Owens, Victor, NY

"Beautiful, beautiful job! I'm very happy with my shutter decision! Thank you for your guidance. The shutters are a masterpiece!"
M. Knipe, Macedon, NY

"We love the blinds - they look great! Your recommendation was the perfect solution for our windows. Mike did a wonderful job with the installation. Thanks again for all your help. I'll be sure to call you as we continue with the remaining rooms in the house."
J. Burkman, Honeoye Falls, NY

"Gail was thorough, patient, and knowledgeable. The installer was quick, neat and accurate. Pricing was competitive, even adjusted to beat competitor. Hunter Douglas quality is outstanding."
J. Keller, Penfield, NY

"Thank you for the wonderful experience with your company. Everything went so smooth - from scheduling an initial appointment to installation. Your suggestions were great! Your installer called me promptly, came when he promised, and was very professional. He was polite, neat, and efficient. I've worked with hundreds of tradespeople - it's not easy. I'm looking forward to my next order...."
J. Carafos, Fairport, NY

“I was struck by your comment when you left that sometimes people like to shop around even after they get satisfaction from you on their last purchase. Well, I find just the opposite. I have been working with you since 1991 and I wouldn't go ANYWHERE else. You have always been so friendly, so knowledgeable and have always sought to find me the best price. Even when I think I know what I want, you offer suggestions and help me see even better possibilities. I wouldn't go anywhere else if you PAID me."
N. Feiock, Chili, NY

"It was a pleasure to work with Gail - like talking to a good friend. Gail provided reasonable, effective solutions for a problem window. The choices, service and personal attention made the difference."
K. Jensen, Brighton, NY

"This has been a very pleasant experience - totally hassle-free. EVERYONE from Gail & Lynne to Mike & Alex were a pleasure to deal with!"
T. Dehn, Greece, NY

"Gail bent over backwards to meet my design needs."
C. Anderson, Pittsford, NY

"Thanks! The Mobile Showroom is awesome. The only way to go!!
P. Warrick, Brighton, NY

"Great Job - Thank you so much for working around our schedule. We look forward to working with you in the future."
M. Nye, Victor, NY

"Gail, I love the living & dining room styles so much better than what was there before. The installer pays attention to detail - pins pleats to hold them unti set."
J. Strong, Pittsford, NY

"Was pricing competitive?" "Honestly, I do not know - your people sold you - not your price.
Thanks again."
A. Bolon, Greece, NY

"You have a very special gift when it comes to "people". In the short time we spent talking, I found you to be very caring & easy to talk to and that means a great deal."
L. Saulsbury, Webster, NY

"Thank you for getting me excited about the Alouettes - they are spectacular! Also, squeezing me into your schedule and adjusting to my travel schedule - thank you. Mike did a fabulous job."
J. Langley, Pittsford, NY

"They are breathtaking! Alex was pleasant and took great pride in his work. The entire staff--office, designer, &  installer were wonderful and did a great job keeping in touch. Gail--you were a joy, thanks for the experience!!
S. Foos, Fairport, NY

"Many, many thanks for everything regarding our vertical blinds. You, Lynne, and Mike knocked yourselves out to get us our blinds as quickly as possible. Lynne was wonderful, always courteous and informative and lovely. Mike did an unbelievable job, willing to stay as long as need be and working us (somehow) into his schedule. He did a great job. It was a real pleasure to meet you. You made the whole process as painless as possible. What a business you run! Top-notch all the way!"
E. & J. Giorgianni, Greece, NY

"We just love you guys!"
R. & J. Juliano, Mendon, NY

Gail, I wanted to let you know that I could not be happier with the honeycomb blinds installed yesterday. First of all, your installer showed up right on time, looking tidy, efficient and well organized. It took him less than half an hour to install 4 blinds--a job that would have involved the inevitable mismeasurements, fingerprints, and that "we did it ourselves" look if tackled by anyone in my family. Last evening, I sat for awhile just admiring how beautiful the sunlight was when filtered through the blinds. This has been one of the most satisfying purchases I've made in my long life. I very much appreciated what I learned during my consultation with you and felt confident right from the start that everything would turn out beautifully. It did, and I'm very thankful that I happened upon your name in that newspaper article."
K. Beadling, Brighton, NY

“Thanks for the help with this Gail. You restored my faith in Interior Design. Timing of installation was done before you promised. Alex was delightful and did a great job. I will certainly call you if I need anything else, and I would recommend you highly. Your thank you note was a nice touch.”
M. Wilkinson, Fairport, NY

“Your workmanship is excellent, as it always is…that is why I’m a repeat customer. We are receiving all kinds of compliments.”
D. Metzger, Greece, NY

“I was treated courteously by your entire staff. My questions were answered in a clear and concise manner. We received goods quicker than expected. Beautiful workmanship on Silhouette and sheer. Excellent installation, no problems encountered. All systems go!! I have to say that working with all of you has been a very pleasant experience.”
C. Moser, Webster, NY

“Installation was sooner than we thought. Pricing was somewhat competitive, but the integrity of Gail and honesty on differences of products was excellent in determining decision.”
R. Liese, Greece, NY

“Great service – loved having an in-home consultation. Gail was very knowledgable and took a lot of time with color matches. The installer was great fun, and we enjoyed having him here very much. I know we could have done it for less– but not the quality of these. Look forward to seeing you in the future.”
S. Garcia, Pittsford, NY

“Thanks Gail for your help and time! I also really appreciate your working so hard on my behalf to get my duette shades replaced.”
K. Campanis, Chili, NY

“Workmanship and Installation was excellent! We did not check around…you come highly recommended!”
F. Kaplan, Rochester, NY

“You worked very hard to have our window treatments in before we moved. We really appreciate all your help."
C. LaDieu, Greece, NY

“It is a pleasure doing business with you, and I would highly recommend you. Your installers were “artists” and very pleasant. Good Luck!”
N. Robbins, Fairport, NY

“We enjoyed your service very much. It was so nice to meet and talk with you. Informative an friendly style made for a great experience. We will pass along your name to neighbors.”
C. & D. Newman, Greece, NY

“Gail, you’re great! Installation was very quick, workmanship and installation excellent. Installer took off his shoes! Did a great job and polite…a nice change!”
M. Heberger, Rochester, NY

“I was extremely satisfied with all your answers to my questions. You were just great to get the verticals in on time for the shower! Thank you, Gail!”
Y. Vorrasi, Brighton, NY

“I enjoyed working with you, and how you kept me well informed.”
S. Turner, Webster, NY

“Gail took a lot of time helping with selection. Installation was extremely fast. All materials appear to be of very good quality. The workroom installer was polite, precise, and did a superb job.”
E. Bullock, Fairport, NY

"Once again we are very satisfied with your services. We've used your business in the past and will continue to call you. Thanks so much for everything."
C. & A. Sekulski, Greece, NY

"We are extremely pleased with our blinds. Installers were great, as are you, Gail & Lynne. Thanks!"
P. & D. Mikel, Greece, NY

"We love our blinds/shades! Your installer was wonderful. Very professional, friendly, and knowledgeable, etc. We will recommend you to others."
J. & R. Ahrens, Spencerport, NY

"Wonderful company! Great choices and great service!"
J. Kuehn, Greece, NY

"It was a pleasure working with you. The drapes are beautiful."
S. Kupski, Webster, NY

"I am very pleased with your service and my curtains & verticals."
K. LeBlanc, Fairport, NY

"Wonderful ideas - thrilled with the results!"
F. Vick, Greece, NY

CLOSET AND STORAGE SOLUTIONS

"Joe is a talented painter and quite a gentleman craftsman. The universal law is: like attracts like. Cheers to you craftsmen (and women)."
V. Wolfe, Pittsford, NY

"My living room has a whole new look with the built-in entertainment/storage units that span across one wall. The glass shelving and decorative lights provide a special touch, and the TV now has a place to call its own. This definitely is the focal point of my living area - an attractive and practical addition to my home. Working with you, Lynne, Mike, and Joe, as well as the people at Sail-On Carpets has been a pleasure. I so much appreciate the professional, efficient and respectful way business is conducted. Each person has a wealth of creative ideas to make a home special, as well as the skills to make a dream become a reality! Having your professional help selecting window treatments, floors, rug, storage, color and other decorating touches have made all the difference! I look forward to working with you as I undertake my future home decorating projects."
E. Napiorski, Brockport, NY

"Window Designs by Gail is a very professional service. The staff was trustworthy and knowledgeable. They go the extra mile to meet your needs. It was nice to do business with someone who cares as much as the homeowner. If you are looking to get an organized upgrade, Gail and her staff will definitely meet those needs."
A. Sabatine, Geneva, NY